Software
We partner with industry-leading platforms to bring the best tools to our clients. From Surveysparrow and Freshworks to Zoho, DevRev, Rocketlane, and Surfe, we ensure every solution is seamlessly integrated and tailored to enhance customer experience.
Freshworks
Freshworks provides easy-to-use cloud solutions for customer experience, sales, IT, and team management. Its suite includes:
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Freshdesk – customer support and ticketing.
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Freshservice – IT service and asset management.
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Freshsales (CRM) – sales and customer relationship management.
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Freshchat & Contact Center – live chat, chatbots, and voice support.
Together, these tools help businesses deliver better customer experiences, streamline operations, and make smarter decisions with the power of AI and analytics.
SurveySparrow
SurveySparrow is an AI-powered, omnichannel feedback platform that helps businesses collect, analyze, and act on insights through engaging, conversational surveys. With features like multilingual support, conversational chat-style surveys, customizable white-labeling, real-time dashboards, AI-driven analytics (CogniVue), automated workflows, and seamless integrations, it enables companies to elevate customer experience and keep feedback loops efficient and insightful
Zoho
Zoho is a global cloud platform offering over 50 business applications, ranging from CRM and sales management to finance, project management, marketing, and human resources. It is designed so that companies—from small startups to large enterprises—can leverage a unified and integrated ecosystem that brings data, processes, and teams together in one place.
Zoho Bigin is specifically built for small businesses and solopreneurs as a simple, transparent, and affordable CRM solution. It is a pipeline-centric CRM that makes it easy to manage sales pipelines, automate daily tasks, and track customer activities. With features like customizable sales stages, built-in telephony, real-time dashboards, and full mobile access, Bigin provides small businesses with tools that were previously available only to large organizations—at a very accessible price.
Rocketlane
Rocketlane is a modern client onboarding and professional services automation (PSA) platform that helps businesses accelerate time-to-value, improve project profitability, and provide transparency across the service delivery process. It combines project planning, resource management, time and expense tracking, client collaboration, and analytics in a single platform. Rocketlane is ideal for companies delivering client onboarding, consulting, or other services, enabling them to streamline operations, reduce costs, and boost customer satisfaction.
DevRev
DevRev is an AI-native platform that unifies customer support and software development into a single, collaborative environment. Designed for product-led companies, it connects product, engineering, and support teams to enhance customer experience and accelerate product innovation.DevRevDevRev
Key Features:
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Unified Platform: Integrates customer support, engineering, and product development, breaking down silos and fostering cross-functional collaboration.
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AI-Powered Agents: Utilizes AI agents to automate routine tasks, provide real-time insights, and improve decision-making processes.
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Customer-Centric Approach: Aligns teams around customer feedback, ensuring that product development is closely tied to user needs and experiences.
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Real-Time Analytics: Offers lightning-fast analytics to support informed decision-making and proactive issue resolution.DevRev
DevRev's platform is particularly beneficial for SaaS companies and startups seeking to streamline operations and enhance customer satisfaction through integrated, AI-driven solutions.
Surfe
Surfe is a browser extension that seamlessly integrates LinkedIn with your CRM, enabling sales teams to prospect, enrich, and manage contacts directly from LinkedIn profiles. Compatible with platforms like Salesforce, HubSpot, Pipedrive, Copper, and Google Sheets, Surfe automates data entry, enriches contact information, and syncs conversations, enhancing sales productivity and CRM accuracy.